Customer Service Representative - (Transportation) NEW WAGES (2024)

Customer Service Representative - (Transportation) NEW WAGES (1)

Continuum Global Solutions

  • Hanover / St. James / Westmoreland
  • Not disclosed
  • Permanent full-time
  • Updated 21/06/2024
  • TA MANAGER

Log in or register to apply

Are you a great listener who AIMS HIGHER. REACHES FARTHER tackling challenges & solving urgent problems? Can you ACT BOLD.BE PASSIONATE with your communication skills & can-do attitude? Do you want to BE DIFFERENT.BE YOU & LEARN MORE.TAKE ACTION?

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional.

Are you an exceptional listener whoAIMS HIGHER.REACHES FARTHERwhen it comes to challenges and solving urgent problems? Can youACT BOLD.BE PASSIONATEwith your impressive communication skills and can do attitude ? Can youBE ONE.HELP MANYnavigating quickly and efficiently? Do you want toBE DIFFERENT.BE YOUandLEARN MORE.TAKE ACTION?

JOIN OUR TEAM TODAY!

We are hiringCustomer Service Representativesfor our office in Montego Bay, Jamaica who will handle incoming customer service calls for a Transportation company. Customers calling in will need help with dispatching services to a driver’s location, billings, contract renewals and more. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. You must have the desire to research, understand concerns, and address customers quickly.

RESPONSIBILITIES:

  • Actively listen to customers to gather information, research, and resolve inquiries while logging customer calls
  • Communicate effectively with a resolution in a timely manner
  • Prepare responses to customer inquiries based on pre-determined scripts & procedures
  • Discover solutions using tools & resources to help resolve the customer’s problems
  • Assess customer’s needs and inform customers about services available that would fit those needs
  • Navigate through multiple computer applications with speed & accuracy

ADDITIONAL REQUIREMENTS:

  • 18+ Years or older
  • Minimum Secondary School Leaving Certificate/HEART Level II Certificate/3 CXCs
  • Entry-level job with a minimum of 6 months of customer service experience BPO/Call Center preferred
  • Strong verbal communication
  • Customer focused personality & a desire to help people
  • High computer proficiency & overall technical knowledge
  • Professional positive attitude & courteous telephone etiquette
  • Open & flexible schedule availability including weekends & holidays for a 24/7 business (Evenings/Weekends required)

BENEFITS & PERKS:

  • Paid training & Lunch Subsidy
  • Company-paid health & life insurance
  • Great work environment
  • Opportunity for career growth within

About Continuum Global Solutions, LLC

Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found atwww.continuumgbl.com.

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Continuum recruiting correspondence will always come from a talent acquisition representative with an official@continuumgble-mail address.In addition, our representatives will never ask for any form of payment from a new hire or candidate.

Ref:Customer Service Representative - Full TimeCC

Log in or register to apply


Customer Service Representative - (Transportation) NEW WAGES (2)

Continuum Global Solutions

View Employer Profile

View More Vacancies from Continuum Global Solutions

"); $.ajax({ type : 'POST', data: { jobAlertName: "Customer Service Representative - (Transportation) NEW WAGES", email: email, requestURL: "https://www.caribbeanjobs.com/JobDesc.aspx?ID=188655",isJobDescription:'True'}, dataType: 'json', url: "/CreateJobAlert", success: function (data) { if (data.Success) { var message = ""; if (data.NewJobSeeker) { message += "

Your job alert email has been created.
" message += "An email has been sent to " + email + ".
"; message += "Please click the link in the email to create your account and start receiving your Job Alerts emails.
"; message += "The link will expire in 24 hours.

" } else { message += "

Your job alert email has been created.

" } //DTM direct call for jaсreated condition if (data.JaId > 0) { window.digitalData["jobalert__id"] = data.JaId; try { _satellite.track("jacreated"); } catch (e) { } } $("#addjobalertdivSimilar").hide(); $("#jobalertfeedbackSimilar").html(""); $("#jobalertfeedbackSimilar").html(message); } else { $("#addjobalertdivSimilar").hide(); $("#jobalertfeedbackSimilar").html(""); $("#jobalertfeedbackSimilar").html("

You have reached your limit of 10 job alert emails.
To save a new job alert email you must delete at least 1 previously saved job alert.

"); } } }); } else { $("#jobalerterror-msgEmail").css("display", "inline-block"); $('.name-alert').click(function(){ $('#jobalerterror-msgEmail').hide(); }); } } else { $("#jobalerterror-msgSimilar").css("display", "inline-block"); $('.name-alert').click(function(){ $('#jobalerterror-msgSimilar').hide(); }); } }

Customer Service Representative - (Transportation) NEW WAGES (2024)

References

Top Articles
Latest Posts
Article information

Author: Sen. Ignacio Ratke

Last Updated:

Views: 5475

Rating: 4.6 / 5 (76 voted)

Reviews: 91% of readers found this page helpful

Author information

Name: Sen. Ignacio Ratke

Birthday: 1999-05-27

Address: Apt. 171 8116 Bailey Via, Roberthaven, GA 58289

Phone: +2585395768220

Job: Lead Liaison

Hobby: Lockpicking, LARPing, Lego building, Lapidary, Macrame, Book restoration, Bodybuilding

Introduction: My name is Sen. Ignacio Ratke, I am a adventurous, zealous, outstanding, agreeable, precious, excited, gifted person who loves writing and wants to share my knowledge and understanding with you.